By accessing or using the TruckNG application ("Application", "App") provided by Innovatrix Technologies S.A.S. ("Company," "we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.
The App is a specialized tool designed for the simulation and optimization of drivetrain configurations in cargo trucks. It is geared towards individuals, transporters, and companies involved in the logistics and transportation industry.
2.1 Core Functionality
The primary functionality of the App is to provide users with simulated metrics concerning speed, gradeability, and startability. These simulations are conducted based on a variety of inputs, such as vehicle type, drivetrain configuration, and route conditions.
2.2 Proprietary Algorithms for Powertrain Analysis
While the App incorporates technical information sourced from the Society of Automotive Engineers (SAE) as a reference point, it utilizes proprietary algorithms developed by Innovatrix Technologies. These algorithms are specifically designed to analyze drivetrain configurations in real-world route conditions. The algorithms aim to offer insightful and actionable metrics for optimizing vehicle performance and fuel efficiency.
2.3 Route Planning and Profiling
The App integrates services from HERE Maps to enable route planning features. Users can select routes, which are then analyzed to provide metrics such as distance and elevation. This information is incorporated into the drivetrain simulations to offer a more comprehensive analysis.
2.4 Subscription Service
The App provides a subscription service granting access to all advanced features, including route visualization, route analysis, fuel efficiency evaluation, and more. This subscription is designed to elevate the user experience by offering a comprehensive suite of tools to optimize transportation performance and support smarter decision-making.
2.5 Trial Period
New users may download exactly one route free of charge during the first three (3) days following the App’s first launch. This Trial Period begins upon initial installation and first launch of the App and is limited to a single route download. After the Trial Period expires—or after the one free route has been downloaded—route download functionality will be disabled unless a subscription is purchased. All other advanced features remain available only to active subscribers.
2.6 User Configurability
Users have the ability to input specific drivetrain configurations manually. This enables a tailored simulation based on the unique specifications of individual cargo trucks. Users can also save and share these configurations with others through URL and/or QR codes.
2.7 Community Sharing
The App allows users to share or receive drivetrain configurations and simulation results with other users. This is facilitated through the use of shareable URL and QR codes, aiming to build a community of users who can benefit from collective knowledge and experience.
2.8 Platform Availability
The App is currently available exclusively on the Apple App Store and is compatible with devices running iOS and iPadOS.
2.9 Updates and Maintenance
We reserve the right to update our app at any time. These updates may include bug fixes, functionality enhancements, and other changes. During the update process, the app may be temporarily unavailable.
Updates may be delivered automatically via the Apple App Store or may require user action to download and install.
3.1 General Disclaimer
The App is provided on an 'as-is' and 'as-available' basis. Innovatrix Technologies does not warrant that the App will meet all user expectations, function identically to other applications, or be entirely free of errors or interruptions. The App is intended as a unique tool for drivetrain simulations and should not be considered a substitute for any other software or service.
3.2 Basis of Calculation
The calculations for speed, gradeability, startability and others are based on technical information sourced from Society of Automotive Engineers (SAE) documents. These calculations are simulations and must not be considered as definitive results or recommendations for actual drivetrain configurations.
3.3 No Assurance of Fuel Efficiency
The App may suggest possible improvements in vehicle performance and fuel efficiency based on the data inputted. However, these are purely simulation-based estimates, and Innovatrix Technologies cannot guarantee that users will experience any increase in actual fuel efficiency or performance as a result of using the App.
3.4 External Factors
The simulation does not account for all potential variables such as road conditions, vehicle maintenance, weather conditions, or driver behavior that may affect actual drivetrain performance and fuel efficiency.
3.5 HERE Maps Data
The App uses data from HERE Maps for route profiles and elevation data. Innovatrix Technologies is not responsible for any inaccuracies in this third-party data and shall not be held liable for simulation results that are based on inaccurate or incomplete data from HERE Maps.
3.6 Limitation of Liability
In no event will Innovatrix Technologies be liable for any decision made or action taken based on the information provided by the App. Users are encouraged to consult with professionals or experts before making any significant decisions based on the App's simulations.
3.7 Data Interpretation
The interpretation and use of any data or information provided in the app are the user's responsibility. We are not liable for any decisions made based on this interpretation.
3.8 PDF Export Disclaimer
The App’s “Share PDF Summary” feature generates a PDF report of your analysis purely for informational purposes. Innovatrix Technologies S.A.S. shall not be responsible for any misinterpretation, misuse, or decisions made based on the contents of the exported PDF. Users are advised to verify all data before relying on it.
The Truck'ng App is designed as a simulation tool for optimizing drivetrain configurations in cargo trucks and is subject to the following limitations:
4.1 Intended Audience
The App is intended for individuals and businesses in the transportation and logistics sector. It is not suitable for users unfamiliar with the complexities of cargo transportation and drivetrain configurations.
4.2 Simulation Purposes Only
The App serves as a guide for simulation purposes and is not a substitute for professional engineering advice or mechanical inspections. Users assume full responsibility for any decisions made based on the App’s simulation results.
The App utilizes mathematical models to simulate drivetrain performance. While these models are designed for accuracy, they cannot fully replicate real-world conditions. Users should treat simulation results as approximate estimations rather than definitive solutions.
4.3 Restrictions on Unlawful Use
Users shall not use the App for illegal or prohibited activities, including reverse engineering, extracting source code, or violating applicable laws and regulations.
4.4 No Redistribution or Resale
Redistribution, resale, or offering the App as a service to third parties is prohibited without prior written consent from Innovatrix Technologies.
4.5 Limitations on Commercial Use
Unless explicitly authorized, the App may not be used for high-risk activities such as emergency response, life-critical tasks, or scenarios where simulation inaccuracies could have severe consequences.
4.6 Data Sharing Restrictions
While the App allows sharing of drivetrain configurations and simulation results, users are responsible for maintaining the confidentiality and integrity of shared data. Innovatrix Technologies is not liable for any misuse of shared data by third parties.
4.7 Device Compatibility
The App is available exclusively on iOS and iPadOS through the Apple App Store. Innovatrix Technologies does not guarantee compatibility with future software updates or non-supported devices.
4.8 System Requirements
Optimal performance requires a device that meets the minimum system requirements as outlined in the Apple App Store.
The App integrates various third-party services to enhance its functionality. Users should be aware of the following details concerning these integrations:
5.1 HERE Maps Integration
The App uses HERE Maps APIs to enable route planning, profiling, and elevation data features. As part of this integration, certain technical information—such as access credentials (access_key_id, access_key_secret) and the features utilized within the App—may be collected by HERE. This data does not include personally identifiable information (PII) about end users.
By using the App, you acknowledge and agree that:
The functionalities provided by HERE Maps are subject to HERE's Terms and Conditions and Privacy Policy.
HERE may process technical information to deliver its services, as described in its Privacy Charter.
For open-source software licenses and copyrights related to HERE Maps, please refer to the HERE_NOTICE file available on our website.
Innovatrix Technologies is not responsible for any inaccuracies or limitations in data provided by HERE Maps. Users are encouraged to review HERE's terms for additional details.
5.2 App Store Distribution
The App is distributed exclusively through the Apple App Store. Any issues related to downloading, installation, or payment must be directed to Apple's customer support, as Innovatrix Technologies has no control over the App Store's operations.
5.3 Data Transmission and Sharing
The App enables sharing of drivetrain configurations and simulation results through third-party platforms. Innovatrix Technologies is not responsible for the security or privacy of data once it leaves the App's environment.
5.4 Discontinuation or Changes to Third-Party Services
Innovatrix Technologies cannot guarantee the continuous availability of third-party services integrated within the App. Should any of these services be discontinued or their features altered, Innovatrix Technologies is not responsible for any resulting loss of functionality or data.
If a third-party service integrated into the App is discontinued or altered, certain features of the App may become unavailable or function differently. Innovatrix Technologies will strive to provide timely updates, but it is not responsible for any resulting limitations in the App's performance.
5.5 User Responsibility for Third-Party Accounts
Some features may require users to link third-party accounts (e.g., HERE Maps or other integrations). Users are solely responsible for the security and activity of their linked accounts and should adhere to the terms and conditions of those third-party services.
5.6 Limitation of Liability
Innovatrix Technologies shall not be liable for any inaccuracies, interruptions, or errors in data provided by HERE Maps. Users are encouraged to verify data independently before making decisions based on the App's outputs.
5.7 Third-Party Terms
The App integrates various third-party services. We recommend users review the terms, conditions, and privacy policies of these services to fully understand their rights and responsibilities.
5.8 Device Data Collection
By using the App, you acknowledge and agree that TruckNG may collect certain information from your device, including but not limited to:
- Device identifiers (such as IDFA, UUID, or other unique device identifiers), which are used to associate drivetrain component configurations with the device that created them.
- Location data, which is used to determine where drivetrain components are utilized and analyzed for simulation purposes.
- Technical information related to the App’s performance and usage analytics.
- All data collected is processed in accordance with our Privacy Policy. Users can manage or restrict data collection preferences through their device settings.
The App allows users to create, upload, and share drivetrain configurations, simulation results, and other types of content. The following terms apply to user-generated content:
6.1 Ownership and Responsibility
Users retain full ownership of any content they create or upload to the App. However, users are solely responsible for ensuring the accuracy, legality, and appropriateness of such content.
6.2 License to Innovatrix Technologies
By uploading content to the App, users grant Innovatrix Technologies a non-exclusive, royalty-free, worldwide license to use, display, and distribute this content within the App and for promotional purposes related to the App.
6.3 Content Moderation
Innovatrix Technologies reserves the right, but is not obligated, to review, monitor, or remove user-generated content at its discretion. Content that violates these Terms and Conditions or is deemed inappropriate, harmful, or otherwise objectionable may be removed without notice.
6.4 Data Privacy
User-generated content may contain personally identifiable information. Users are advised to exercise caution when sharing such content and accept all risks associated with making this data public.
6.5 Shared Configurations
The App allows users to share drivetrain configurations and simulation results via links or QR codes. Users should understand that shared content becomes accessible to anyone with the link, and Innovatrix Technologies is not liable for unauthorized access or misuse of this content.
6.6 Community Guidelines
All users must adhere to the App’s community guidelines, which include respecting intellectual property rights, avoiding spam, and refraining from posting harmful, offensive, or illegal material.
6.7 Reporting Violations
Users are encouraged to report any content they believe violates these Terms and Conditions or applicable laws. Innovatrix Technologies will investigate such reports and may take actions including content removal, account suspension, or other appropriate measures.
6.8 Content Removal
Innovatrix Technologies reserves the right to remove or modify user-generated content that violates these Terms and Conditions, acceptable use policies, or for any other reason deemed necessary.
7.1 Payment Methods
All purchases, including the App and additional features such as subscriptions, are processed exclusively through the Apple App Store using the payment methods provided by Apple. Innovatrix Technologies does not process payments directly.
7.2 Subscription Fees
If the App offers subscription-based services, all fees, renewal policies, and subscription terms will be clearly outlined within the App. Users are responsible for ensuring their account remains current and for any charges incurred.
7.3 Refund Policy
Refund requests are governed by the Apple App Store's policies. Innovatrix Technologies has no authority over the refund process and cannot issue refunds directly.
7.4 Currency and Taxes
All prices are displayed in the user’s local currency and include applicable taxes, as required by local regulations.
7.5 Transaction Failures
In the event of a transaction failure or billing error, users should contact Apple’s customer support for assistance. For additional guidance, users may also reach out to Innovatrix Technologies customer service.
8.1 General Disclaimer
Innovatrix Technologies disclaims all liability for any damages or losses, whether direct or indirect, resulting from the use of the App.
8.2 Limitation of Liability
Under no circumstances shall Innovatrix Technologies be held liable for any special, incidental, consequential, or exemplary damages arising from or in connection with the use of the App or any related services provided by Innovatrix Technologies.
Simulation results provided by the App are for reference purposes only. Innovatrix Technologies is not liable for any losses or damages resulting from decisions based on these simulations, including but not limited to operational inefficiencies, financial losses, or equipment damage.
8.3 Indemnification
Users agree to indemnify, defend, and hold harmless Innovatrix Technologies, its affiliates, officers, and employees from any claims, losses, liabilities, or expenses, including legal fees, arising from their use of the App or violation of these Terms and Conditions.
8.4 Force Majeure
Innovatrix Technologies shall not be held responsible for any service interruptions or failures caused by events beyond its reasonable control, including but not limited to natural disasters, power outages, cyberattacks, or governmental actions.
9.1 Notification of Changes
Innovatrix Technologies reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes via the App or email.
9.2 Acceptance of Amendments
By continuing to use the App after any amendments, users accept the revised Terms and Conditions. If a user disagrees with the changes, they must discontinue use of the App immediately.
9.3 Supersession of Previous Agreements
These Terms and Conditions supersede all prior agreements or arrangements between Innovatrix Technologies and the user regarding the App.
9.4 Replacement of Previous Versions
All amendments to these Terms and Conditions will replace previous versions. While notifications will be provided, users are responsible for reviewing the latest terms regularly to stay informed.
While users will be notified of updates to these Terms and Conditions, it is their responsibility to periodically review the most recent version to remain informed about their rights and obligations.
These Terms and Conditions are governed by and construed in accordance with the laws of Mexico. Any disputes arising from or related to these Terms and Conditions or the use of the App will be resolved exclusively in the courts of competent jurisdiction in Mexico.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions will remain in full force and effect.
By using the App, users agree to submit to the jurisdiction of the courts in Mexico and waive any objection to such jurisdiction or venue, including objections based on inconvenience of the forum.
In the event of a dispute arising from or related to these Terms and Conditions or the use of the App, the parties agree to first attempt to resolve the matter through direct negotiation or mediation in good faith. Only if these efforts fail may the parties resort to litigation, which will be governed by the jurisdiction outlined in Section 10.
If direct negotiation or mediation fails, disputes may also be resolved through arbitration as an alternative to litigation, provided both parties agree. Arbitration proceedings will take place in Mexico, following applicable laws.
For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Users have the right to access, modify, or delete their personal data stored within the App. Requests for data-related actions must be submitted through the 'Contact Us' section. Innovatrix Technologies will process such requests in compliance with applicable data protection laws.
For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
If you have any questions, concerns, or comments about these Terms and Conditions, please contact us through the "Contact Us" section on our website. We strive to respond to all inquiries within 72 business hours.
For technical support, feature requests, or other App-specific issues, please use the same "Contact Us" section.
Your feedback and satisfaction are our priority, and we are committed to addressing your concerns in a timely and transparent manner.